Frequently Asked Questions
Orders are dispatched within 1–2 business days and delivered in 6–8 working days. Shipping is free worldwide, with tracking included on every order. We ship to the UK, USA, Canada and Australia.
Every Softrill comes with a 100-Night Trial. If it's not the perfect fit, contact us within 100 nights of delivery and we'll help you return it for a full refund. Items should be returned clean and in reusable condition.
The Softrill Comforter comes in three sizes to fit your bed. Check the size guide on the product page for exact dimensions — if you're between sizes, we recommend sizing up.
Yes. Your Softrill is fully machine washable and fluffs right back up after washing — no cover needed, no fuss.
Softrill is double-stuffed with a soft, heat-adaptive down-alternative fill and a baby-soft coverless shell, keeping you cool in summer and cosy in winter. OEKO-TEX® Standard 100 certified.
We're happy to help. Reach us anytime through our Contact page and we'll get back to you as soon as possible.